Category: Mindset

Elsa was right…

At this month’s client round table meeting the topic focussed on delivering great customer experiences. Not service but experiences.   I’m biased, but it was a great session with plenty of energy, debate and interaction. I shouldn’t be surprised as I have collected a group of great people around the table, doing great things.   We […]

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Lights, Camera, Action

Lights, Camera, Action I’m sure you’ve come across this phrase before.  I’m always intrigued by it as there’s an underlying piece in those three words when it comes to business that is equally frustrating, and sometimes inspiring. I prefer to be inspired. I see too many business owners focussed on the first two of the above […]

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Flying High!

As we step back into building our businesses over the next few weeks and months, I thought I’d share a conversation I had with a client just before Christmas. He was reflecting on the progress he and his business had made over the past 12 months and we got to talking about flying.   He’s […]

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Lessons from Open Heart Surgery – A Year On 

Wednesday, 13th December 2023 marked a significant milestone for me. Not a “big birthday” or business sale but the one-year anniversary of having open heart surgery. There was only a short gap between the diagnosis of severe aortic stenosis and nearly eight hours of an invasive, yet ultimately life saving procedure. The year since has […]

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Hungry?

Our two puppies Bobby and Lily turn a whole one year old on Monday.  Although litter mates, they couldn’t be more different. Lily is complex, lacks confidence, demands affection on her terms and usually the one causing mischief. She’d make a very good cat. Bobby is simple, endlessly enthusiastic and smothers you with affection. He also […]

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25 hours a day, 8 days a week

I’ve just jumped off a call with a client where we were discussing his goals for 2024, fears of failure (and success) and work ethic. You see, his answer to many of his challenges is to work harder and put more time into the business. He’s constantly looking for more efficiencies to get more done, […]

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Learner Driver

When was the last time you actually thought about how to drive? Ironically, I thought about this yesterday when ambling back from Cheltenham after shooting some video content.  There was traffic, I’d finished my podcast and I started concentrating on what I was doing rather than doing what I always do, which is drive on autopilot. […]

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You can lead a horse to water…

Three times in the last several weeks I’ve delivered an almost identical talk to business owners at networking events local to me.   They’re all ambitious, keen to learn and open to new ideas – like you.   The simple presentation covered three ways to leverage more profit in their business that they could implement […]

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What’s important?

I went to the funeral of a friend this week. I shan’t go into details other than to say it was probably the best I’ve ever been to. Mostly, I suspect, because of the clear impact he had of the lives he touched and that was reflected in the messaging through the whole ceremony and […]

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